Intercom Camera don't display on a 3CX Application from a Android...

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msanders

Titanium Partner
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Hi,

We are trying to make a solution for a customer who want's to see the Camera of a Intercom Unit on his 3CX Application from a Android Phone.

Situation
3CX 16.0.4.493
3CX Client on Windows 16.0.1.81
3CX Phone (Beta version16.2.0.93) and the normal version

We have test it whit internal calls from the Intercom to the 3CX Client on the pc (NO CTI, only softphone) and when you answer the internal call you have got the option for Video and you can see the Camers. It works fine!

When you answer the internal call on the 3CX appication on a Android you get also the option for Video, but when you choice for Video the display is black but you heard the Audio from the other site and there is a cirkel what turns around..

We have do the next test:
  1. Test it on the same LAN (Whit and whitout SBC)
  2. Test it on the same LAN but from STUN (no SBC)
  3. Test it whit 4G on the Smartphone and the intercom from STUN and SBC
Is there someone who have got a solution for us?


Greets Martijn
 
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