Intermittent audio issues on calls

[Alphabetic]

Hi all

i've got an issue with one of our recent installs

It's hosted in OVH, 8SC Pro 18.0 U9. (all our installs are run off the same VPS spec and same SIP provider)

There are 13 x Yealink T53s, 2 of which are set up to be SBC with the rest split between them.

all phones have 2 x SP and a call pickup BLF.

I've listened to call recordings and sometimes the caller will go silent and other times the ext will go quiet.

one example, call goes for 3 minutes before one of the parties goes quiet for a few seconds.

Any ideas on how to troubleshoot this? It isnt all the time.

 

[Alphabetic]

nvm... think the issue was being caused by the auto backup from ovh. Had it set to during work hours and i've checked against recording times and its around the same time.

 

[N_G]

I rest my case on supported cloud providers and 2 core, 2 gig requirement.