- Joined
- Aug 26, 2019
- Messages
- 8
- Reaction score
- 1
Hi,
when we set the status of an extension to away with forward calls to another internal extension, the caller and the forwarded recipient are not aware of that.
With our old phone system we saw that the call is forwarded and the recipient was able to see that the call was originated to a number which is forwarding to them.
For example:
I set my extension 666 to away with call forward to 667. If someone is calling the 666, he gets the information on the phone display that the call is forwarded to 667. Additionally, on the phone 667 will be displayed that the incoming call is forwarded from 666.
Any way to get this with 3cx?
Regards,
Michael
when we set the status of an extension to away with forward calls to another internal extension, the caller and the forwarded recipient are not aware of that.
With our old phone system we saw that the call is forwarded and the recipient was able to see that the call was originated to a number which is forwarding to them.
For example:
I set my extension 666 to away with call forward to 667. If someone is calling the 666, he gets the information on the phone display that the call is forwarded to 667. Additionally, on the phone 667 will be displayed that the incoming call is forwarded from 666.
Any way to get this with 3cx?
Regards,
Michael