International calls rule

[atlantisegidek]

3CX Version, Professional Annual 16.0.5.619
Server OS, Windows Server 2016
Is the 3CX Server Hosted and where? On prem
Has the Firewall Checker passed: YES


I can't call abroad. How should I create a rule about this? How did you create rules for international calls?

Thank you.

 

[Saqqara]

You have to create outbound rules to send the correct format of number to your provider

https://www.3cx.com/docs/manual/sip-trunks/#:~:text=Outbound rules dictate how 3CX,to start calling with 3CX.

https://www.3cx.com/blog/voip-howto/outbound-rules-a-complete-example/

You check your E164 settings under Settings

 

[Alphabetic]

Also check under security settings that the destination country is checked and your SIP account is enabled for international dialling.