iOS-Client not shown anymore under "Phones" in the Admin-Webclient

[Tappsy]

Hello everybody,

first of all, everything works fine. But I'm surprised that I can't see the iOS clients in the management console anymore in the phones-list. Also under extensions they are not counted to the number of phones.
This is not a real technical problem, because the phones are ringing and making calls works without any problems, but is the anything to look at to solve this? Because i would like to see which users use the app.

Kind regards!

 

[bitn2]

You will only see them when they open the app.

 

[Tappsy]

Small addition: they appear briefly when the app is in the foreground on the phone. but as soon as the display is off, they disappear again

 

[Tappsy]

You will only see them when they open the app.

But that's different than before, isn't it? since they were also displayed when the app was running in the background

 

[bitn2]

Cant remember really, in v18 it was always like this.