IP Blacklisted

[townsecurity]

When trying to login as administrator to a site, I get the following error. I was previously logged in earlier today using the same password that I have always used. What happened and how can I fix?

 

[Charles_3CX]

It seems that the Ip address has been blacklisted for too many failed login attempts. Or if you had enabled console restrictions, if this machine was hosted elsewhere, and with the backup restored to this 3CX hosted instance and are now trying to access from a public IP not listed under the console restrictions, this may also cause this issue.

Can you try accessing from another public IP?

 

[townsecurity]

It seems that the Ip address has been blacklisted for too many failed login attempts. Or if you had enabled console restrictions, if this machine was hosted elsewhere, and with the backup restored to this 3CX hosted instance and are now trying to access from a public IP not listed under the console restrictions, this may also cause this issue.

Can you try accessing from another public IP?

That worked. For some reason 3CX blacklisted my office’s public IP. I was able to login properly from a separate IP and allow my office IP. Thanks for the response!

 

[Charles_3CX]

You are welcome. I am glad to assist.