is 3CX compatible with Dynamic 365 v9 on-prime?

[mohammad01]

Hi everyone
I would Update Dynamic 365 v8 to v9, we integrate 3CX with CRM by client side plugin.
is 3CX compatible with Dynamic 365 v9 on-prime? what's your experience?
what about IFD version?
thanks

 

[edossantos]

That plugin has been deprecated, and not supported by 3CX anymore. Please consider moving to a cloud based installation and using the server side approach.

 

[mohammad01]

thanks for your reply.
We don't any plan to move on cloud.
what about IFD version?

 

[edossantos]

As I mentioned, if you decide to use the client side plugin, you're on your own. You need to test it and check if it feets your needs. We don't provide any support for it, and will not make any change, fix or improvement.

 

[Albert S.]

Hello,
we also try to integrate our Dynamics 365 on-premise CRM but it seems like the CRM Integration Editor is not capable of NTLM authentication. Because of security guidelines we can not use any cloud based service. Is there any way to use NTLM or SAML authentication ? Otherwise we have to switch our whole telephony system and also the systems of our clients who have the same requirements which is an enormous effort.

 

[edossantos]

we also try to integrate our Dynamics 365 on-premise CRM but it seems like the CRM Integration Editor is not capable of NTLM authentication. Because of security guidelines we can not use any cloud based service. Is there any way to use NTLM or SAML authentication ? Otherwise we have to switch our whole telephony system and also the systems of our clients who have the same requirements which is an enormous effort.

You can try the client side plugin, which should work in your environment.