Is 3cx services down or intermittant?

[Keaters44]

Hello,

I have checked our connection in the office and it is fine, but I am seeing on our hosted platform that our sip providers trunk is dropping and reconnecting and they are confirmed it is coming from 3CX and my dashboard is taking forever to open or is hanging on click requests. I have checked the main 3cx.com website and it is fine. Any help would be amazing since this a business connection.

 

[TLPSupport]

Same thing happened to us at about 3:30 pm to 3:40 pm Eastern. Both phone and web client at the site went down at the same time. Back up now.

 

[STI-David]

Same here.
Multiple clients, different ISP's and Trunk providers.
3CX down?

 

[grinchprime]

Hosted service are going up and down. Seems like a ddos on their host or their provider

 

[SandtronicRB]

I've got about 10 systems, all hosted, all not connecting. things are intermittent at the handset level, but the back end web pages aren't loading at all.

 

[NikolasA_3CX]

We apologize for the inconvenience.

There is a global issue with our hosting provider Digital Ocean and they are currently trying to fix the issue.

Currently, there is no ETA.

https://status.digitalocean.com/incidents/33vqf05m8396

 

[Keaters44]

@NickolasA_3CX, thank you for the update and the link to Digital Oceans outage page. I think we need a better WAF to prevent any DDOS attacks