Is it possible to dial into 3CX system in order to dial out from company number?

[erostratus]

If an employee isn't using the mobile app or web client, is it possible to configure the IVR system to let someone dial into it, put in a code, and then make an outgoing call, so the call originates from the company system? I just want an option for my really old school / unusually remote employees.

Thanks!

 

[leejor]

You could do it with an option taking the caller to Voicemail (999). Might be best not to give a verbal option, to discourage hackers, just let people know it's there.

Once they enter their extension and PIN, they can go to the option allowing calls. Option 9, then option 3.

 

[VasilisV_3CX]

Hi @erostratus,

I think @leejor has summarised it rather well. Provision their mobile clients, call 999 from home, enter the Extension's Voicemail PIN Number, press 9 for more options then 3 to dial out. If you run into any trouble setting this up, let me know.