Issue on Trunk not registering anymore - where to find logs?

[msavazzi]

I have moved to 3CX 2.0 and I'm not able to find any usefull logs to diagnose why it is not registering anymore.
I've raised the Logging Level to Verbose.
But I if edit the trunk, ask to re register or anything I'm not able to find anything in the logs

What am I doing wrong?

3CX : Version 20.0 Update 0 (Build 1340)
Running on a Virtual machine
Nothing changed on the network on my side and should not have changed on the telco

 

[Alphabetic]

Generating a supportinfo file will give you the logs.

you could alternatively run a wireshark on the machine but you'd have to install it

sudo su
apt-get update
apt-get install tshark
mkdir /home/wireshark
tshark -i any -b filesize:10240 -b files:20 -w /home/wireshark/mine.pcap

or ask your SIP provider for more logs.