I have yealink T42s phones connected to V20 and control them using the V20 windows app.
Whenever a call needs to get att. transferred over to another extension it works fine if the person picks up and you transfer the call. If it fails to reach the person and you get the call back it is no longer possible to start another att. transfer to any other extension. The button is greyed out. This used to work in the v18 version.
Is there a way to alter the behaviour or a key combination to reset the status and start another att. transfer? They can do it on the phone but it takes more time due to having to type in the number instead of selecting it from within the phone app.
Whenever a call needs to get att. transferred over to another extension it works fine if the person picks up and you transfer the call. If it fails to reach the person and you get the call back it is no longer possible to start another att. transfer to any other extension. The button is greyed out. This used to work in the v18 version.
Is there a way to alter the behaviour or a key combination to reset the status and start another att. transfer? They can do it on the phone but it takes more time due to having to type in the number instead of selecting it from within the phone app.
