Issue with Bitrix-3CX Integration.

[setechnical]

I'm having problems with call logging. The calls log in to the Bitrix calendar at 5 hours behind. It's screaming timezone issues. But I can't see where. I've checked Timezone at (UTC -5) on 3CX, Bitrix, and the Users Profile, and everything is set to UTC -5. I can't make sense of it. I set verbosity to max, and can attach the 3cxsystemservice log. Does anyone have any ideas what to check?

 

[setechnical]

I'm on it...thank you!

 

[setechnical]

Ernesto,

Finally found the working solution...

The trick was to remove the "Z" in the string. Now everything works correctly.

From:

<Value Key="START_TIME" Passes="0" Type="String">[[CallStartTimeLocal].ToString("yyyy-MM-ddTHH:mm:ssZ")]-05:00</Value>

To:


<Value Key="START_TIME" Passes="0" Type="String">[[CallStartTimeLocal].ToString("yyyy-MM-ddTHH:mm:ss")]-05:00</Value>

Thanks so much for your help. Maybe you can update the template for us, Note we are using Bitrix on-prem v20.

 

[Jorge Luis Sánchez Reyes]

Hola, Hoy 27-02-2020 me toca con este problema y pude resolverlo cambiando en el XML la siguiente etiqueta.

DICE:
<Value Passes="0" Key="START_TIME" Type="String">[[CallStartTimeLocal].ToString("yyyy-MM-ddTHH:mm:ssZ")]</Value>

CAMBIO:
<Value Key="START_TIME" Passes="0" Type="String">[[CallStartTimeUTC].ToString("yyyy-MM-ddTHH:mm:ssZ")]</Value>

Espero les pueda servir.