3CX Version 18.0.1.237
We have uncovered an issue in the management console. We have a user that has two Polycom VVX 601 phones (one in each office). The phones have independent MAC Addresses yet in the console they both show the same MAC in the "Phones" section. I need to remove one of these phones from the system as it is malfunctioning. However, the only area to remove the phone from the extension is from within the user "Phone Provisioning" tab. This is a serious problem as there is absolutely no way to tell which phone you want to remove from this tab. See the screenshot below. 3CX needs to fix this. Either the MAC needs to be provided in the user phone provisioning area or you need to add the ability to remove a phone from the main phone list. Adding this function to the phone list would be my preferred method but either would be acceptable. This really seems like a pretty basic thing that I can't believe nobody else has run into yet.
We have uncovered an issue in the management console. We have a user that has two Polycom VVX 601 phones (one in each office). The phones have independent MAC Addresses yet in the console they both show the same MAC in the "Phones" section. I need to remove one of these phones from the system as it is malfunctioning. However, the only area to remove the phone from the extension is from within the user "Phone Provisioning" tab. This is a serious problem as there is absolutely no way to tell which phone you want to remove from this tab. See the screenshot below. 3CX needs to fix this. Either the MAC needs to be provided in the user phone provisioning area or you need to add the ability to remove a phone from the main phone list. Adding this function to the phone list would be my preferred method but either would be acceptable. This really seems like a pretty basic thing that I can't believe nobody else has run into yet.
