Issue with editing extensions

[novatel]

Hello,
i receive Internal server error, when trying to edit an extension:

"An error occurred during the activation of a particular registration. See the inner exception for details. Registration: Activator = Editor (ReflectionActivator), Services = [ManagementConsoleJS.Services.Abstract.IEditor"

3CX Version number 16.0.0

Any help?

 

[Saqqara]

Version 16 is in beta, and should only be used for testing.

Saying that, I would try installing the latest version - https://www.3cx.com/blog/releases/pbx-instance-manager-alpha-2/

Have you also tried clearing your browser cache, or even using another browser

 

[novatel]

Clearing the cash did not help, another browser as well.
I use V6 on my NFR license.

 

[YiannisH_3CX]

Hello @novatel

Is that the entire error you are getting? Are you getting the error on a specific extension or all of them? Do you have phones provisioned under the extensions that face the issue?

 

[novatel]

Hello Yiannis,
i found out that i can delete, but can't edit any old extension. I successfully tried to create a new one and managed to edit it. It seems that issue appeared after my tests with Office 365.
Can be the problem related to O365 integration?

 

[YiannisH_3CX]

Are the affected extensions, extensions that were imported from O365 or did you restore a backup from a previous version?

 

[novatel]

All extensions are affected- those that have been imported from O365 and extensions, created before O365 integration.

 

[YiannisH_3CX]

Please check your Inbox as i have sent you a p.m. with what we will need to further look into the issue.