Solved Issue with Record Media Promtp file

[David Prince]

Ok to start off with I have restarted the IVR in dashboard services also the media service.

I go to the Digital Receptionist and click record.
I get the box for record media prompt file
I change the name
Click the Extension Number I want to record from
Then get a big no, no over the ok button!
Running v15 3cx
Server 2012 r2

 

[David Prince]

Never mind think I figured out it does not like IE to do anything. Chrome works!

 

[YiannisH_3CX]

Glad to hear the issue is resolved and thank you for sharing your solution