Issue with Voicemail Indicator after v20 Update 7

[mic03167]

I think we found a bug with the new version Version 20.0 Update 7 (Build 1057 Release).

Any user regardless of phone type (t46u, t33g, t54w, old polycoms) is getting the voicemail indicator set if they get a voicemail. We forward all voicemails and delete from inbox so the indicator should never be set. It was fine before update 7 and started after people started getting voicemails after the update.

I can clear it by disabling the voicemail forward/delete, then leave a message, then go into the phones mailbox and delete the message. Once I set it back to forward/delete then they get another voicemail it is back on again and cannot be removed.

 

[ITMgr2527]

You're not alone. Support is aware, though, and had me send over some captures so they can look at it. (Ref: https://www.3cx.com/community/threads/ghost-voicemails.135424/post-647407)

 

[mic03167]

Thank you for the update. I was not able to find it in the forum.

 

[mic03167]

You're not alone. Support is aware, though, and had me send over some captures so they can look at it. (Ref: https://www.3cx.com/community/threads/ghost-voicemails.135424/post-647407)

If support needs more info send them our way.