Italk with Linksys PAP2T SPA1001 SPA901

[pconlineshop]

VOIP Provider
italk.co.nz

Phone1 connect to PAP2T port1 ext 801 on the 3CX SERVER
Phone2 connect to PAP2T port2 ext 802 on the 3CX SERVER
Phone3 connect to SPA1001 Line1 ext 803 on the 3CX SERVER
Phone4 connect to SPA1001 line 2 ext 804 on the 3CX SERVER
Phone5 SPA901 ext 805 on the 3CX SERVER
Phone6 Spa901 ext 806 on the 3CX SERVER3
Router Dlink DSL-604T Disabled Firewall
Window XP Pro Disabled Firewall

Problem.
1. We can make inside calls from all ext numbers.
2. We can make outline calls from alll ext numbers.
3. Outline calls can be made to an ext number, but we can not hear anything.

Please have a look , what will be the issues?

 

[Anonymous]

Problem.
1. We can make inside calls from all ext numbers.
2. We can make outline calls from alll ext numbers.
3. Outline calls can be made to an ext number, but we can not hear anything.

Can you pin point to what device this applies?

Calls made on the PAP2T or on the SPA1001?

Based upon you problem 1 and 2 it appears that all traffic originated from 3cX works just fine, but when it comes from outside the wheels fall off.

When you make a call from outside in, are there any log entries in teh 3cX log?
Reason for asking is that no sound (eg no voice) is most of the time related to either the RTC ports (but you have all the firewalls turned off, however this does not mean that all the ports are routed to the 3cx box) or it is a Codecs issue. Codecs used by 3cx is G711.

Just let us know how you go.

Henk

 

[pconlineshop]

Outline call came in to ext801, but no sound , then hangup

12:13:43.543 StratLink:nHangUp Call(C:3): got Hang-Up from Ln:9742396@itakl; reason: ???
12:13:11.246 CallLegImpl:nConnected Established media channel for Ext.801: remote=10.0.0.31:16478; local=10.0.0.17:7006
12:13:11.230 StratInOut:nConnected Call from Ln:9742396@itakl to Ext.801 is established
12:13:11.230 CallLegImpl:nConnected Established media channel for Ln:9742396@itakl: remote=203.184.16.2:35952; local=125.238.154.171:9002
12:13:03.855 CallConf:nIncoming Incoming call from Ln:9742396@itakl to sip:[email protected]:5060

 

[Anonymous]

Just dumping the logs might not help as much as you anticipated.

Please provide more details.