Solved IVR routing priority

[Milos Boksan]

Silly question possibly,
when a holiday lands on a weekend, and an IVR has different routes for holidays and weekends, which one takes priority?

Is it
Holiday? -> Weekend? -> Break? -> Open Office
or
Weekend? -> Holiday? -> Break? -> Open Office

Thanks

 

[fxbastler]

1. holiday
2. break or closed