IVR stopping V14 + Windows 10..

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Jean Turcotte

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Hi!

This morning couldn't get a client IVR to work on Version 14, the service was stopping.. couldn't find a reason until a dig up a little.. and found the problem! On windows 10 the KB4013429 update the file CompPkgSup.dll. you need to put back a older version or remove the update to get a older file ( new files date is 04-03-2017) after that the IVR will work again...

I hope that will help someone!
 
Thank you for sharing your solution to the forum memders
 
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