Just did an upgrade from V18 U7 312 and restored to the new 939 and get In order to add an Inbound Rule, a SIP Trunk must be created first.Go to SIP

[greychain]

Just did an upgrade from V18 U7 312 and restored to the new 939 and get:

In order to add an (DID) Inbound Rule, a SIP Trunk must be created first. Go to SIP ...

There are SIP trunks and they work.

Did a reboot, still the same

 

[Charles_3CX]

You first need to add the DID under the SIP trunks settings DID section in order to create an inbound rule for them.

 

[Alejandro_3CX]

Hi @greychain if you have a sip trunk --- edit it --- click on DIDs and try to add a new DID. Then give it try adding a DID inbound rule.

Also could you please elaborate more what did you do? how did you upgrade the system?

 

[greychain]

Created a backup , downloaded backup. Created new instance using AMI image ami-059a3a034b1398056, uploaded backup during the config session at 5015.

Transferred all recordings between the 2 VM's using SCP.

I just created a new SIP trunk and could create a DID for this trunk, but now for any other trunk

 

[Charles_3CX]

Did you add a DID under the other trunks that you want to creat inbound rules for?

 

[greychain]

Yeah ,that's the problem, duh. They have already been allocated, Time to get some rest, well as soon as Aliens finishes

 

[Charles_3CX]

LOL, sounds like a plan.