False positive Kaspersky AV blocks windows Desktop App msi version 18.13.792

[Alejandro_3CX]

We have been contacted regarding an Alert where the Kaspersky AV is blocking the last version of desktop app 18.13.792. A ticket #1138883 has been opened with the Anti-Virus vendor and an update will be provided. Our communication will remain transparent throughout this investigation.

 

[Phone systems NZ]

Just to stop customers panicking for no reason please confirm if build 18.13.792 is from the version 8 alpha build that customers will not be using yet so are not affected.

Thanks.

 

[Alejandro_3CX]

Hi @Phone systems NZ yes this version 18.13.792 is available only on version 8 alpha.

 

[NikosT_3CX]

We have just received a response from the Vendor that the files were scanned and they are marked as Trusted.