keep getting disconnected during calls randomly

[C51]

10:16:46.421 StratLink:nHangUp [CM104001] Call(109): Ln:10000@C51043021 hung up call; cause: BYE; from IP:192.168.43.21
10:16:34.531 CallLegImpl:nConnected [CM103001] Call(109): Created audio channel for Ln:10000@C51043021 (192.168.43.21:12534) with third party (192.168.43.204:33000)
10:16:34.515 StratInOut:nConnected [CM104005] Call(109): Setup completed for call from Ext.204 to Ln:10000@C51043021
10:16:34.515 CallLegImpl:nConnected [CM103001] Call(109): Created audio channel for Ext.204 (192.168.43.204:33000) with third party (192.168.43.21:12534)
10:16:32.515 CallConf:nProvisional [CM103003] Call(109): Ln:10000@C51043021 is ringing
10:16:32.312 CallConf:nIncoming [CM103002] Call(109): Incoming call from 204 (Ext.204) to sip:[email protected]:5060


^ there is the log, unsure why it only happens on certain numbers

any help would be welcomed

thanks

Jordan

 

[Costas3CX]

Can you please test calls of same length and verify that this is not happening when you exceed a specific lenght of call for all calls?

btw what is C51043021 is it a gateway? if yes, which model/brand?

Regards...

 

[C51]

testing complete

it varys at how long before it cuts off sometimes it doesnt cut off,

also yes that is the gateway

 

[Costas3CX]

sir which model/brand is giving you these problems

 

[C51]

model/brand of what

its the 3cx server, its on 2 linksys spa3102's for each of the 2 lines,

any ideas?

 

[C51]

have look at this, all seems to be ok, i can make and recieve calls, they just sometimes cut out for no real reason

someone said somthing about the disconnect tone

but i cant even find this on the SPA config

Jordan