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- May 20, 2010
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Hi,
At one of my customers, we upgraded the PBX to the latest version during the weekend, this morning the 3CX Phone (windows) users got a message that there is an updated version on the server. As soon as this is installed it is no longer possible to make/receive any calls. They immediately get a 'call failed'.
I uninstalled 3CX Phone, downloaded it from the website, cancelled the proposed upgrade and it works again.
I had to do this on 5 different machines.
Anyone seen this?
The version of the PBX is 16.0.7.930.
The working version of the Soft phone is 16.3.0.179
The broken version is 16.3.0.193
At one of my customers, we upgraded the PBX to the latest version during the weekend, this morning the 3CX Phone (windows) users got a message that there is an updated version on the server. As soon as this is installed it is no longer possible to make/receive any calls. They immediately get a 'call failed'.
I uninstalled 3CX Phone, downloaded it from the website, cancelled the proposed upgrade and it works again.
I had to do this on 5 different machines.
Anyone seen this?
The version of the PBX is 16.0.7.930.
The working version of the Soft phone is 16.3.0.179
The broken version is 16.3.0.193