Leave or Strip +1

[benf]

I have a client that does alot of international. When we leave the 1 on the CID it works internationally, but they get complaints from people because their vendor doesnt always strip the 1. I was thinking is there a fairly straight forward way for me to leave the +1 for international calling, and strip it for US48 calling??

At this point I am thinking I would have to do all the country codes or area codes for outbound rules, but there has to be a 'real' way to do it.

thanks

 

[Lee Cramman]

Wouldn't you just need 1 rule to see if the call is international and a second that assumes everything else is domestic?

 

[leejor]

Are you talking about incoming Caller ID and then re-using that number for outgoing (redial). or ,calling from numbers stored in a devices directory?

On thing that causes a quandary, is that "1" is used as both a country code (for North America) and a long distance access code. So on its own 1NXX NXX-XXXX, it's a long distance access prefix ,and +1NXX NXX-XXXX it is a country code. I assume that you want to "standardize" the incoming Caller ID to reflect that.

 

[benf]

Yes, right now we add the 1 on a 10 digit call and we leave it alone on an 11 digit call. I suppose an international call would be 12+ in which case I could enforce the +1. My assumption at this point is the client is dialing the 044xxxxxxxx for example and its coming over as a 10 digit call (no +1) so then the recipient sees the area code (56) as a country code instead of 1 . I think this is an easy enough answer and the holidays has me overthinking it

 

[Lee Cramman]

Yes, right now we add the 1 on a 10 digit call and we leave it alone on an 11 digit call. I suppose an international call would be 12+ in which case I could enforce the +1. My assumption at this point is the client is dialing the 044xxxxxxxx for example and its coming over as a 10 digit call (no +1) so then the recipient sees the area code (56) as a country code instead of 1 . I think this is an easy enough answer and the holidays has me overthinking it

I like easy