LG P930 - speaker/earpiece selection issue

[csturgeon]

Device Info
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Phone Model: LG-P930
Firmware Version: 2.3.5
Kernel: 2.6.35.11
Build: GRJ90
SW ver : LG-P930-V10j-FEB-26-2012
3CX ver : 1.3.4
Issue Info
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Handset: When making a call, phone defaults to speaker even though it says earpiece, resulting in static and echo until earpiece is selected manually. Has this been seen with this phone? Is there a fix?