twnitman Free User Joined Aug 14, 2019 Messages 3 Reaction score 0 Mar 9, 2020 #1 Hello 3CX, I am not able to open the license keys page from my account portal. It displays 500 - Internal server error. Anyone able to help me? Cheers! Ron
Hello 3CX, I am not able to open the license keys page from my account portal. It displays 500 - Internal server error. Anyone able to help me? Cheers! Ron
Agathocles Prodromou CNO Staff member Joined Aug 19, 2015 Messages 513 Reaction score 489 Mar 9, 2020 #2 Hi @twnitman , There currently isn't any known issue with the portal. Please try again via https://customer.3cx.com. Let us know if the problem persists.
Hi @twnitman , There currently isn't any known issue with the portal. Please try again via https://customer.3cx.com. Let us know if the problem persists.
twnitman Free User Joined Aug 14, 2019 Messages 3 Reaction score 0 Mar 9, 2020 #3 Thanks for your prompt response. The problem persists. Ron This happens on all my computers and all browsers.
Thanks for your prompt response. The problem persists. Ron This happens on all my computers and all browsers.
Agathocles Prodromou CNO Staff member Joined Aug 19, 2015 Messages 513 Reaction score 489 Mar 9, 2020 #4 Even though it is working fine on our end, we are double checking to ensure everything is fully functional. Will get back to you shortly.
Even though it is working fine on our end, we are double checking to ensure everything is fully functional. Will get back to you shortly.
Agathocles Prodromou CNO Staff member Joined Aug 19, 2015 Messages 513 Reaction score 489 Mar 9, 2020 #5 Hi again, Please check now. We have identified and fixed a minor issue affecting a small number of requests. Let me know if everything works fine on your end.
Hi again, Please check now. We have identified and fixed a minor issue affecting a small number of requests. Let me know if everything works fine on your end.
twnitman Free User Joined Aug 14, 2019 Messages 3 Reaction score 0 Mar 9, 2020 #6 It works. Thank you so much for your assistance. Have a good day.
Agathocles Prodromou CNO Staff member Joined Aug 19, 2015 Messages 513 Reaction score 489 Mar 9, 2020 #7 Excellent, marking this as solved! Have a nice day too!