License Migration

[Jouzu_Mark]

Hi there,

I am migrating a customers 3CX instance. They currently have a completely unrelated custom FQDN (oldsupport.hostingprovider.tld). I am migrating them to a new server running in Azure. I will be changing them to a 3CX domain using PBXExpress (company.3cx.co.uk).

The only thing that I really need to bring over from the old server is the key (no recordings, call logs aren't required etc). I was going to build the new server using a trial key with the desired FQDN. The SIP Trunk is also being migrated to a new provider so I can set everything up, fully test it.

Once I am happy all is working and the number has been ported from the old Provider, can I just unlink the license key from the old unrelated FQDN and then do a replace license on the new server? Or do I need to build everything with a development FQDN and trial license, take a backup (minus License/FQDN), destroy development server and provision the new server doing a restore?

Thanks
Mark

 

[Jouzu_Mark]

Just had it confirmed, I can build everything up as I want it, then do the replace key function.

 

[StefanW]

May I ask who confirmed this for you, as I think what you are planning to do is not going to work.
Key replace needs a key which is not in use...

 

[Jouzu_Mark]

It was confirmed by Christodoulos. When it comes to switching over, the license will be unlinked from the old service and therefore not in use.