license_error.HttpsErr_InvalidTrustedStorage

[chadwick_corey]

I am getting "license_error.HttpsErr_InvalidTrustedStorage" after renewing my license key.

 

[Charles_3CX]

Your system seems to be on update 8, build 935. This version is unable to active, thus the error.


Do you work with a 3cx partner, if so, please contact them to assist.

 

[chadwick_corey]

I am on 935

No, I do not have a partner

 

[Charles_3CX]

If you manage the system yourself, you may open a support ticket through your customer portal (portal.3cx.com) and provide us with SSH access as root to the 3CX system machine from where we can assist in updating the system to the latest version (u8 Build 939) which can active.

 

[chadwick_corey]

Installed latest update, problem fixed

 

[Benjamim Pinheiro]

I'm having the same problem. Can you tell me how you resolved it?

 

[bitn2]

I'm having the same problem. Can you tell me how you resolved it?

Take a Backup and reinstall.