- Joined
- Jun 13, 2017
- Messages
- 420
- Reaction score
- 249
I'm trying to initiate the Listen In from the web client and then answer the call from the mobile app (Android at the moment but also tested on iOS with the same result).
With the web client set to Smartphone, I can click on the call and then click Listen In. The mobile app starts ringing but when I try to answer there is a brief toast message along the lines of "call does not exist" and it stops ringing. Also, other extensions on the account who have a BLF for my extension will see my BLF flashing on their Yealink phones until the call I was trying to listen in on is disconnected.
Is there a proper way to use Listen In and the mobile app?
With the web client set to Smartphone, I can click on the call and then click Listen In. The mobile app starts ringing but when I try to answer there is a brief toast message along the lines of "call does not exist" and it stops ringing. Also, other extensions on the account who have a BLF for my extension will see my BLF flashing on their Yealink phones until the call I was trying to listen in on is disconnected.
Is there a proper way to use Listen In and the mobile app?
