Listening in on calls

[larsenbh]

Hello there,

We're looking to use your software in a call center environment. The only feature I can't seem to find, is the ability to listen in on calls. This is useful from a management/training standpoint. Do you have any thoughts around this, or perhaps call recording? Any way to do it that you can think of?

 

[3CXsupport]

Hi,

Currently there is no function which allows you to accomplish this. Though the feature will be taken in consideration.