Locked out of phone webinterface once provisioned by 3CX v12

[JohnMitchell]

Hi All,
I am a noob to 3CX and I have done a look in the forums to see my issue but to no avail.

I have installed 3cx v12.5 ( free version )

I have connected three phones and provisioned them.
2 x SNOM 320 + 1 x SNOM 300

Before provisioning the phones I was able to log in to the phone web interface.
Now that the phones are provisioned I can not log in, I am asked for a username and password.
I have entered blank 0000, admin 0000, user-id user-password, blank user-password,
I am at a loss, I want to be able to set up keys to do BLF but if I cant get into the web GUID.

I can reset and reporvision the phone but cant make any changes so 3CX knows the username and password. I could be missing something basic, I probably am so please be gental.

regards
John Mitchell
Auckland, NZ

 

[leejor]

Re: Locked out of phone webinterface once provisioned by 3CX

Did you come across this?

http://www.3cx.com/forums/credentials-for-snom-http-interface-38594.html

 

[JohnMitchell]

Re: Locked out of phone webinterface once provisioned by 3CX

Thank you very much for that, I had not seen that specific page but I have done that already.
I have the password as 0000 which is the snom default, maybe I should change it to something else to see if that is the issue.

John

 

[JohnMitchell]

Re: Locked out of phone webinterface once provisioned by 3CX

I have answered my own question, shame it took me about 10 hours.
I had to change the password from 0000 to another password for the web.

Cheers
John