Log Viewer Search Terms

[Wendelspanswick]

We are trying to resolve various issues with our 3CX installations and are using the Log Viewer to view the log file but I can't seem to combine search terms.
If I search on a specific DN AND a Cause/Reason the search box goes red?

 

[YiannisH_3CX]

Hello Wendelspanswick,

The formula text goes red when the search terms you inputted are not valid or when there is a syntax error.
For what you are trying, the syntax should be something like this:
(Cause.Reason(BYE) And DN(101)

Take a look at the link below, it contains a lot of information about the log viewer


http://www.3cx.com/blog/docs/3cx-log-viewer/

 

[Wendelspanswick]

Thanks for getting back, that is what I am doing but the search box still stays pink!

 

[YiannisH_3CX]

Try this command to see if it works for what you are trying to search

(DN(6319) And SipMsg.ReqResp(486))

Should give you the same results.

 

[Wendelspanswick]

Tried that and many variations on that theme.
I have given up on Log Viewer now and I am exporting them to a text search program that gives more consistent results.
Its a shame but I have spent ages trying to get the Log Viewer to work.
Thanks for the help anyway.