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[Rmn3]

Hi there,

could anyone please again set me free in 3cx?

After a few wrong login tries i cant login in again.

Thanks in advance.

 

[Saqqara]

Log into the 3CX Management console from a different IP address (different location) - then delete the IP in the blacklist

 

[Rmn3]

Not possible because every pc in our company runs over this IP-Adress

 

[VasilisV_3CX]

Hi @Rmn3,

As @Saqqara mentioned, try from a different IP address, if you're using your WiFi, try log in using the browser on your phone using your mobile internet connection. You can also use a VPN if you use any, it'll allow you to try again.

 

[Rmn3]

not it wornt work, even over a vpn not

 

[VasilisV_3CX]

Hi @Rmn3,

If you're unable to connect via a new connection (different IP) using a mobile device using 3G / 4G etc, and you're only allowed to use the work WiFi, then you'll need to wait until the IP Blacklist timeout has been reached:



By default this is set to 86400 seconds or 24hrs.

As we do not administer your PBX, we're unable to unlock it on your behalf.