Logs not "working" after update to v18 (service still works)

[nbabucks1]

Logs were working fine before. Only things that happened were the AWS instance of 3cx changed it's ip (I have since added a static IP in AWS and assigned that in networking.) and we have updated to version 18.

Want to reiterate that all calls and transfers work fine.

Any idea what I need to do to fix this?

Hopefully I marked out anything personal.

 

[VasilisV_3CX]

Hi @nbabucks1,

Can you describe what is not working within the logs? What should you be seeing that you're not?

 

[nbabucks1]

The previous logs I had did not show 'errors' like these do. Almost every log there is an 'error' (loose definition). Doesn't show successful calls, doesn't show transfers, etc.

I don't have any for reference unfortunately.

 

[NickD_3CX]

You should be able see more information if you increase the logging level.