Solved Machine is not reachable. Please check the internet connection and firewall settings of this network.

[Newuser12]

Hi, I have been testing the 3CX platform for a team of 10. They have been sending chat messages, however, I have received the message above. Is there a way of reactivating this as all members have the configuration settings.

 

[NikosT_3CX]

@Newuser12
As I can see, this machine was not actively used.
The owner of the key has been notified about this a week ago but it seems it has been ignored.
Due to this fact our monitoring system indicated that there is not enough activity at your PBX and it was triggered to be parked.

We will un-park your PBX for now but please note that if the above criteria is not met, then machine will be parked again.
If you wish to keep your machine out of these criteria, please upgrade your key from Trial to Pro or Enterprise.