Mailbox greeting

[Alex]

Hi

I am in the process of setting up 3CX, using a grandstream GX4104 IP.

I have sucessfully set up this device and got a mailbox working. I am not happy about the outgoing message and prompt to press £ to save message.
Is there a way to change this so I can use my own out going message and not have the incoming message saved without the need for a key press?

Thanks

Alex

 

[rquintens]

You can record your own message by dialling 999, entering the extension code and voicemail pin. Press 9 to change your voice mail greetings.
The user does not need to press pound after message. If they just hang up, the message is automatically saved.

Hope this helps

Regards

Raf

 

[olicharl]

Voicemail greeting

Hi,

Is there a way to specify a specific .WAV voicemail greeting for a defined extension ? Instead of dial 999 and record a personalized voicemail greeting... I'm asking this because I will ask to a professional studio recording to record personalized voicemail greetings for each extension.

Thanks in advance for your quick feedback !

Olivier Charlier

 

[RobLloyd]

Just record one to get the correct file name - it will also create the proper folders - 3cx\ivr\data\extensions\ something like that for the wav files to live.

Have a pro record the files and replace the greeting in the same folder. All Done!

I was going to do that for the DR as well with voice overs, music in the background etc. Then use the same music for the hold tune.