Make Call script code to Auto answer call when go to queue for available agent

[Farghly_ahmed]

The scenario I want when the call income to a queue I want to auto answer for available agent.

Can you make this with call a script and add it to 3cx?

And what another solutions that suggestion to achieve this goal?

 

[edossantos_sipcaller]

You can configure auto-answer when using the 3CX Windows client. This way your agents will automatically pick up the call when their extension rings. Is that what you need?

 

[Farghly_ahmed]

You can configure auto-answer when using the 3CX Windows client. This way your agents will automatically pick up the call when their extension rings. Is that what you need?

I don't want manage it from the application, because user can change it.
I want to manage feature from 3CX.

 

[VoIPTools]

It is not possible via the API. As suggested by @edossantos_sipcaller, you have to use the right client, and you have to configure the client directly.