I find the click-to-call feature if the web client + browser extension to be very aggressive, converting things it should not. Worse than that, it ignores the fact that some of these have a javascript onclick event handler already and are thus clickable despite not being hyperlinked. For instance, it converts the waybill numbers on courier sites replacing the existing link with a useless click-to-call link and it changes ticket numbers in our ticketing system to click-to-call links making it very difficult to interact with the ticketing system.
So far as I can tell, the only options I have to deal with this are the Exceptions setting in the extension or Chrome's Site Access settings, where I can change the "Allow this extension to read and change all your data on websites that you visit" setting. However, both of these are very blunt instruments because it's all-or-nothing on a given site. That's not so useful in our ticketing system, where I'd really like it to handle actual phone numbers (which are tel: hyperlinks) but I want it to leave the ticket numbers alone.
Ideally, I'd like the extension to handle tel: hyperlinks and things that are definitively formatted as E.164 numbers, but leave other strings of numerals alone. In other words, a more conservative matching strategy than it's current "everything with 7 or more digits".
I've not found a way to do this. Does anyone know if there are any under-the-hood settings that might fine-tune this?
So far as I can tell, the only options I have to deal with this are the Exceptions setting in the extension or Chrome's Site Access settings, where I can change the "Allow this extension to read and change all your data on websites that you visit" setting. However, both of these are very blunt instruments because it's all-or-nothing on a given site. That's not so useful in our ticketing system, where I'd really like it to handle actual phone numbers (which are tel: hyperlinks) but I want it to leave the ticket numbers alone.
Ideally, I'd like the extension to handle tel: hyperlinks and things that are definitively formatted as E.164 numbers, but leave other strings of numerals alone. In other words, a more conservative matching strategy than it's current "everything with 7 or more digits".
I've not found a way to do this. Does anyone know if there are any under-the-hood settings that might fine-tune this?
