Hello,
Web clients have been working but they are not used that often as it is only for infrequent home working. Most of the out of office use is on the mobile 3CX app, which works well
Hosted install Version 20.0 Update 6 (Build 724 Release)
Not sure for how long but when testing web clients...
Hi,
It seems pop-up notifications have stopped working from the Chrome browser as well as PWA installed from chrome.
No issues with it when using Edge.
Tested from different systems with v20 update 5 to update 6 beta (619) all same result.
Notification only comes up after missed call...
I can access my 3cx webclient within firefox but not with chrome. When I disable security, I can access the client. chrome://settings/security (set to disabled).
When I enable standard or optimized (AI) the client cannot connect anymore. This happens only from the local lan.
For example: when...
The installation of the 3CX V18,10.461 kicks the default browser and the default mail software, out of the options. It is not selectable and only a reinstall of this software was able to bring it back.
I was able to see this on different windows 10 ltsc enterprise machines. In use is Google...
Hi 3CX Support,
Some of the users use the 3CX Web client on Chrome. They all are facing an issue while receiving incoming calls. There is no incoming call ringtone. They are also using the updated version of Google Chrome.
May I know if there is any solution for this case?
Looking forward to...
I'm having issues with webclient notifications using Google Chrome, they just don't work. I've enabled them on site settings. I've forced enabled system notifications on chrome and on Windows. They just don't work, I only get sound notifications, which is not always enough.
On Firefox...
Hi, I know that the Chrome plugin is being/has been deprecated and you now have to use Click2Call in v18 but I have a v16.0.8.9/16.0 Update 8 FINAL install and it looks like the previous Chrome plugin has been automatically replaced by Click2Call. If I go to the GC store to download the Chrome...
Setup
Latest stable version of 3CX.
Latest chrome extensions of 3CX (on/off convert phone numbers to clickable links) and 3CX Click to Call (entered URL of webclient).
Latest version of 3CXPhone for Windows
When I click a phone number with a tel:XYZ format, this opens:
I would prefer the...
Hello 3CX Support,
We use the 3CX webclient 80-90% of the time in our company, based on Google Chrome, but without the 3CX extension. For the last 2-3 weeks we have had an increasing problem with users complaining about missed calls. In the meantime, I have also had the problem, but as an admin...
We have an issue that sometime the webclient will stop working completely silently. The user cannot receive or place any call and the only way to fix the issue is to manually reload the extension (Right click reload extension).
This is problematic because there is no way to know if the extension...
I find the click-to-call feature if the web client + browser extension to be very aggressive, converting things it should not. Worse than that, it ignores the fact that some of these have a javascript onclick event handler already and are thus clickable despite not being hyperlinked. For...
The new Chrome extension is missing the old Phone Number Length minimum and maximum options.
Please add this to the new extension. Without it a lot of websites must be added to the Exceptions list to avoid converting account numbers ,transactions, and the like, which then disables click to...
Please add an option so that when right-clicking on any web browser extension users can choose to Exclude the current URL from click to call and it will be added for them to the Exceptions list.
Currently users must copy the URL from the address bar and paste it into the Exception URL list...
Hi there, I'm new.
I've installed 3CX on to a Google hosted virtual machine. The installation completed and my login information, password, etc were all emailed to me. I can access the management console website when I use the Chrome browser on my smartphone, but I can not get to it from the...
Hello,
Fresh install, new licence everything. 3CX FQDN is working well.
We are only experiencing this on Chrome, Firefox is not sending out certificate errors.
Instead of a normal certificate missing alert we are receiving a "Deceptive site" alert.
Everything was working well yesterday when...
Hi. I installed 3CX plugin for Chrome(same for Firefox).
For most of fields with phone number 3CX did not recognize phone number field.
Can I change settings/edit plugin?
Build custom plugin?
What is workaround?
ERP i need to integrate 3CX with is web-based ASP.net site.
Users will got 3CX app...
3CX Click To Call extension to Chrome browser is not working.
It highlights phone numbers and allows to click them, alert about opening the tel protocol appears, but then nothing happens.
(sorry for the Polish version)
3CX Phone is opened, extension is set to call via 3CX Client.
Protocols...
Hi,
Wondering if anyone can help me with this.
Im having trouble with the 3CX click to dial extension for chrome.
I have added it to the browser and its recognising numbers in my browser and im getting a 3cx icon next to each number. When I click them it either opens a new window with the...
Could not get the Callvia3cx Extension in Chrome to work for the longest time. Running Win 10, 3CX 15 Pro, and latest Chrome. Clicking the callto links would associate to 3CX correctly but nothing would happen in the 3CX softphone. Checked default programs, tried using all the options in the...