Manager rights not showing up in Enterprise license

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grcomm

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3cx V16.0.5.454 Hosted on google cloud.

For some strange reason my manager options are not showing up. I have done this before and compared all my settings to a working set up but no dice. Any ideas?
vs2.jpgvs4.jpgvs5.jpgvs3.jpg
 
Hi what is the right release you run?
in top of your post you wrote about V16 SP5 and capture is from SP4 ? so which one is the good one running?

IF SP5 this is not a release to use in production as it is Alpha version for now.
 
Hi what is the right release you run?
in top of your post you wrote about V16 SP5 and capture is from SP4 ? so which one is the good one running?

IF SP5 this is not a release to use in production as it is Alpha version for now.
True I captured the wrong license pic I have since erased the pic that was the working one smh. So your saying I'm on a Alpha version (V16.0.5.454 ) and need to downgrade ? Also thanks for your response
 
You can't downgrade, now you need to wait until SP5 become the stable release for production.

Most surely the only way to step back is to reinstall with backup from V16 SP4, but if you have no real important problem then best is wait until SP5 become brodcasted as production release
 
You can't downgrade, now you need to wait until SP5 become the stable release for production.

Most surely the only way to step back is to reinstall with backup from V16 SP4, but if you have no real important problem then best is wait until SP5 become brodcasted as production release
Understood. I'm showing 16.0.5.507 available now. Would this update be considered to be a "stable" version?new.jpg
 
No always an Alpha 3 of SP5 , release field is always Beta

production update appears alone in top of MC, you don't need to go in update page to find the latest release
 
So Tony is the Manager of the DEFAULT group and you've sent a screenshot of a group called Belmont All
 
So Tony is the Manager of the DEFAULT group and you've sent a screenshot of a group called Belmont All
That was most definitely my issue THANK YOU!!!!
 
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