I want to confirm my findings and see if there is a way we can achieve the below -
We have several hotel room extensions, which are using mobile phones with the Android 3CX application. We want each of these hotel room extensions to only see a small number of other extensions (for example, Concierge). We also do not want the hotel room extensions to see other hotel rooms. To achieve this, we have created a department for each hotel room extension and unchecked the box to publish the department info to others.
We have created a separate department for the small number of extensions that we DO want the hotel rooms to see (Concierge etc), and published this info to all other extensions to achieve this.
While this achieved what we wanted when the hotel extensions are looking at the 'Team' tab, if they look at 'Contacts' they can see all other extensions. So we went ahead and hid all extensions (apart from Concierge etc.) from the contact list. This has achieved what we wanted, however one of the consequences is that only these small number of extensions (Concierge etc.) that have not been hidden from the contact list can be seen when creating a group chat. For example, The Concierge extension can not create a chat with a hotel room extension, since it has been hidden.
Is what we want achievable?
We have several hotel room extensions, which are using mobile phones with the Android 3CX application. We want each of these hotel room extensions to only see a small number of other extensions (for example, Concierge). We also do not want the hotel room extensions to see other hotel rooms. To achieve this, we have created a department for each hotel room extension and unchecked the box to publish the department info to others.
We have created a separate department for the small number of extensions that we DO want the hotel rooms to see (Concierge etc), and published this info to all other extensions to achieve this.
While this achieved what we wanted when the hotel extensions are looking at the 'Team' tab, if they look at 'Contacts' they can see all other extensions. So we went ahead and hid all extensions (apart from Concierge etc.) from the contact list. This has achieved what we wanted, however one of the consequences is that only these small number of extensions (Concierge etc.) that have not been hidden from the contact list can be seen when creating a group chat. For example, The Concierge extension can not create a chat with a hotel room extension, since it has been hidden.
Is what we want achievable?
