Master/sound Underflow

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KarstenW

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Hello,

we are facing some stange issues with 3CX Windows client. The audio stops after a couple of seconds and then it will come back after another couple of seconds and so on. It is for some clients only on the same network.

The only trace I found so far is from 3CX client log:


[11.07.2019 13:20:10.518][11] 11:20:10.518 Master/sound !Underflow, buf_cnt=304, will generate 1 frame
[11.07.2019 13:20:10.519][11] 11:20:10.519 Master/sound Underflow, buf_cnt=304, will generate 1 frame
[11.07.2019 13:20:10.534][11] 11:20:10.534 Master/sound Buffer size adjusted from 1264 to 1099 (eff_cnt=320)
[11.07.2019 13:20:10.544][11] 11:20:10.544 Master/sound Buffer size adjusted from 1099 to 910 (eff_cnt=320)
[11.07.2019 13:20:10.554][11] 11:20:10.554 Master/sound Buffer size adjusted from 910 to 689 (eff_cnt=320)
[11.07.2019 13:20:10.564][11] 11:20:10.564 Master/sound Buffer size adjusted from 689 to 411 (eff_cnt=320)

I hope someone can help me or push me to the right direction.

Thanks

Karsten
 
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