Mediant 1000 and 3CX Version 6

[shahul]

Currently, my office is running Mediant1000 and 3cx Version 5.1 smoothly.

I was trying out the version6 but faces a weird problem. Version6 works fine usually for the first 3-4 hours. After that, error starts,

Call(111): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected] tid=ac1373442940 cseq=INVITE [email protected] / 2 from(wire)<br>
CallCtrl:nIncomingCall:[CM502001]: Source info: From: 111; To: <sip:[email protected]>;tag=1c1366462679<sip:[email protected]><br>

This caused the line to cut off (incoming and outgoing). and the only way to resolved this is by a reboot. There is no error on the operating system side.

Anyone have any idea why?

 

[Anonymous]

To get technical support on this one, you can contact our technical support (This requires commercial edition with support package). If you have a commercial edition, but no support package, you can purchase one here:

https://erp.3cx.com/orderform/support.aspx

 

[N_G]

The Mediant 1000 is not supported. We dont have such a device and unfortunately Audiocodes support is non existant (they dont answer mails or phone calls) I suggest you use a supported VOIP Gateway...

 

[shahul]

Thank Nick for the clarification. Will you be testing that device in the near future?

We have been using Mediant1000 for more than 6 months with 3cx Version5.

 

[shahul]

yahooo....resolved it. Just need to change the settings for the Source Identification to match any fields. So far it have been working for the pass four days.