Merge call history for same contact.

[Boby]

Hi folks.I want to know is there a way for merging call history for same extension or numbers ?
For example if i called XXX or XXX called me it show separately in call history.Can we merge all calls (incoming,outgoing,missed) for XXX like a single view ? like we have in our mobile phones,if we click on contact or number from call history we can see all call history at once.
Thank in advance.

 

[ChrisC_3CX]

I'm afraid this cannot be done using the 3CX Webclient, 3CX Desktop App or 3CX Windows App. If however you're using the 3CX Android App, you can search via the Recent calls enabling you to view only entries related to a specific caller/callee.

I believe what you are asking for is also described in this feature request here so you might want to consider upvoting it: https://www.3cx.com/community/threa...-window-in-out-calls-voicemails-tchats.76429/

 

[Boby]

@ChrisC_3CX Thanks for reply.Hope 3CX will add this function soon