Message Test for SMS on Telnyx Failing

[Justin_Twiggs]

We are using a 3CX FQDN that resolves to our public IP address on Amazon AWS. Our firewall has both HTTPS ports open, no IP filtering on it, and we've double checked our Telnyx API settings. The test in the management console fails, how we are able to send messages from 3CX but cannot receive them. Our management console can be access outside of the firewall as well. Are there any additional steps that we can take to resolve this issue?

 

[ChrisC_3CX]

Hey @Justin_Twiggs

Are you running version 16.0.8.9? If not, please upgrade the 3CX PBX and try again.

Also, please PM me the License Key used.

 

[Justin_Twiggs]

Hi @ChrisC_3CX ,

We are running version 16.0.8.9, I have sent a PM with our license key in it. Thanks!