Messaging Tab Disappeared

[MaxL]

All of a sudden, the messaging tab in the navigation menu of the management console has mysteriously vanished. Any ideas how to fix this?

 

[MaxL]

Just an update, I can access it if I follow the direct URL to the messaging page.

 

[Charles_3CX]

Are you logged in with an extension and not the system admin account? And the system is v18 sp4?

 

[MaxL]

I am logged in with an extension that has full admin privileges to the management console. I am also on the correct version.

 

[Charles_3CX]

Correct then, you will not see the messaging tab, you will need to be logged in as the system administrator (super admin) and not an extension with admin rights to see this.

 

[MaxL]

Has this changed recently? I have been using this product now for a little over year with no issues until now. Also, please note I can in fact access this menu if I visit the exact URL of the page itself. Not sure if it a permissions issue or not.