Hi Everyone,
i am desperate for some assistance.. never seen it before on 3CX.
i completed an installation at a client, they are using a 32-concurrent license with a PRI gateway. The make of phones are Yealink. When ever reception transfers a call to any other extension in the office, it shows a miss call from reception even if the call was answered? When the particular extension rings, it shows a call coming from reception for about 3 seconds and the it jumps to the home screen and shows 1 missed call-from reception who transferred the call and then the transferred call then comes through?? it is very strange!! Any assistance would be greatly appreciated.
Thank you.
i am desperate for some assistance.. never seen it before on 3CX.
i completed an installation at a client, they are using a 32-concurrent license with a PRI gateway. The make of phones are Yealink. When ever reception transfers a call to any other extension in the office, it shows a miss call from reception even if the call was answered? When the particular extension rings, it shows a call coming from reception for about 3 seconds and the it jumps to the home screen and shows 1 missed call-from reception who transferred the call and then the transferred call then comes through?? it is very strange!! Any assistance would be greatly appreciated.
Thank you.
