- Joined
- Jul 27, 2022
- Messages
- 1
- Reaction score
- 0
Hi all, I'm running my first instance of 3CX hosted with a Standard license and 4 SC.
The client requests the ability to export the call log but the button is missing. I've reached out to 3CX for assistance with this and was informed that I should not need to purchase a Pro or Enterprise license to have access to this feature. I still have a sneaky suspicion that this might be the case.
The only thing that I have tried thus far is restarting the software which didn't work. I have also ensured that I am logged in with the admin account and not an extension that just had admin rights.
I'm on this page https://domainname.ca.3cx.us/#/app/call_log and I'm looking for an Export button which according to other documentation should be immediately to the right of the Filter button.
Any help / ideas on this?

The client requests the ability to export the call log but the button is missing. I've reached out to 3CX for assistance with this and was informed that I should not need to purchase a Pro or Enterprise license to have access to this feature. I still have a sneaky suspicion that this might be the case.
The only thing that I have tried thus far is restarting the software which didn't work. I have also ensured that I am logged in with the admin account and not an extension that just had admin rights.
I'm on this page https://domainname.ca.3cx.us/#/app/call_log and I'm looking for an Export button which according to other documentation should be immediately to the right of the Filter button.
Any help / ideas on this?
