Missing LG-Ericsson IP88xx series models in Models drop-down list.

[Ritesh]

I am using the Windows based 1-Year Free 3CX PBX client.
In the 3CX management console, under Extensions >> Phone Provisioning, I am trying to add a LG-Ericsson IP8840E phone, but I donot find the corresponding Model in the Models drop-down list.
Is there a way to add the LG-Ericsson IP8840E phone?
Is there a generic Model, which can be used for all the devices which are not listed in the Models drop-down list?

Thanks.

 

[eddv123]

These are un-supported handsets so your only option is manual configuration of them:
https://www.3cx.com/sip-phones/

I would suggest for the best user experience with the PBX to acquire a fully supported handset - I recommend Yealink.

 

[Ritesh]

Hi eddv123,

If I do the manual configuration then does it means that I should not be configuring/selecting anything under the section Extensions >> Phone Provisioning ?

Thanks.

 

[YiannisH_3CX]

If I do the manual configuration then does it means that I should not be configuring/selecting anything under the section Extensions >> Phone Provisioning ?

Yes when manually provisioning a phone nothing can be configured through the management console and everything has to be done manually. I would also recommend getting a supported device that can be provisioned through the management console.