[MISSING]: Meeting not found.

[Jupik]

Hi!
Recently all of our users can't create new scheduled conferences.When creating new conference, everything went fine: got new link, got email, but when opening the link, got:
[MISSING]: Your name
[MISSING]: Meeting not found.

Instant WebMeeting is only working, if i share my Meeting ID, but link, that i got from email, is not working too.

Tried to restart whole server, system server service (as mentioned in other posts). Double checked all NATs, did not get any certificate errors. Only thing, that i noticed, is that system got new ssl certificate on 07.08.2018 mydomain.elastix.com

What else could be wrong or should i check?

 

[Saqqara]

May help

This was posted the other day, make sure each extension has a first name, surname and email adddress

 

[Jupik]

May help

This was posted the other day, make sure each extension has a first name, surname and email adddress

Everything is in place.

 

[LeonidasG_3CX]

Various things to check when troubleshooting WebMeeting issues:

• Make sure your certificate is valid and not self signed.
• Port 5001 or 443 (MyPhone) is open for bidirectional communication with webmeeting.3cx.net
• Make sure your extension/s at least have a Name or a Last Name.
• Your extensions MUST have an e-mail for WebMeeting to work.
• Make sure your PBX's FQDN is resolving properly. If not, after a long grace period it's WebMeeting meeting data will be deleted as you'd be considered inactive.
• Restart your 3CX System Service. This resyncs important data between your PBX and the WebMeeting server.